Privacy Policy

Last Updated: 16th June 2025

1. What is a Privacy Policy?

This Privacy Policy explains how Safe and Together collects, uses, stores, and protects the personal information of visitors to our website. It also outlines your rights as a visitor or service user, and how you can contact us with questions or concerns. We are committed to protecting your privacy in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Type of Information Do We Collect?

We may collect the following types of personal information:

Contact details (such as name, email address, phone number)
Referral information (if provided through contact or referral forms)
Service enquiry details (e.g. type of service requested, preferred dates)
Technical data (IP address, browser type, device type, pages visited)
Communication records (such as emails, calls, and online messages)

We do not collect any sensitive personal data (such as medical records or legal case files) through this website without your explicit consent.

3. How Do We Collect Information?

We collect personal information through:

Contact and referral forms submitted on our website
Email enquiries
Phone or WhatsApp messages initiated by site visitors
Cookies and tracking tools that collect anonymous usage data

We only collect information that is necessary for us to respond to your enquiry or deliver our services.

4. How Do We Store, Use, Share and Disclose Your Information?

We store your personal data securely and only for as long as needed for the purpose it was collected. This may include:

Responding to enquiries
Managing referrals and service bookings
Keeping records for safeguarding or legal obligations (where relevant)

We do not sell, rent, or trade your personal information. We do not share your data with trusted third-party tools.

All data is stored securely and in accordance with UK data protection law.

5. How Do We Communicate with Site Visitors?

We may contact you to:

Respond to your enquiry
Confirm service arrangements or appointments
Send important updates related to services you’ve requested
Request feedback or provide administrative updates

Communication will typically be via email or phone, depending on the contact details you provide.

6. How Do We Use Cookies and Other Tracking Tools?

Our website uses essential cookies to enable basic site functionality and performance. We may also use third-party services like Google Analytics to collect anonymised usage data to understand how visitors interact with our site. You can adjust your browser settings to block cookies or alert you when cookies are being used.

7. How Can You Withdraw Your Consent?

If you no longer want us to process your data, please contact us directly using the details below. You may also request access to, correction of, or deletion of your personal information at any time.

8. Privacy Policy Updates

We reserve the right to update this privacy policy at any time to reflect changes to our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

9. Questions and Contact Information

If you have any questions about this policy or how your data is handled, please contact us:

Safe and Together
Email: info@safeandtogether.co.uk
Phone: 07940720183
Website: www.safeandtogether.co.uk